Andreas Biro, joined Yokogawa Germany in 1995 as an application engineer. Over the years he became branch manager and now is responsible for customer relations in the Rhein/Main area. An interesting and inspiring job.

Andreas: “The Rhein/Main area is an industrial area with a lot of pharmaceutical and chemical companies. The size of these companies differ from small local acting up to global playing multinational ones. As a result, there is a wide variety in customer relations; requirements, investments, sales & marketing approach - it all differs. It takes a lot of creativity, flexibility and adaptiveness to fullfill the requirements of them all. That is challenging and also satisfying every time that we are able to meet the customers’ expectations.”

About the most interesting part of his job as manager Andreas says: “The exciting challenge of my job is that we permanently have to find the balance between customer satisfaction in terms of quality and timely delivery, the motivation and inspiration of our staff members including education and last but not least our financial goals.”

As a branch manager Andreas is responsible for a team of customer relation professionals. “Working in a team is fun and inspiring. There is a good atmosphere and we work close together. Reaching goals is all about working together with a strong focus on results - for our customers as well as for Yokogawa.”

The fact that Yokogawa operates worldwide is interesting to Andreas: “On a regular basis I have contacts with my colleagues of Yokogawa Middle East, Yokogawa Head Quarters, Yokogawa Europe and the Service Center Europe. It makes you realize that you are part of a wordlwide network. A network that supports you and where you can contribute to.”

Is there room for personal and professional development? Andreas: “I believe that Yokogawa treats its employees very well and is a company with high ethical standards. I developed from an application engineer to branch manager. That career path has been a gradual development. Step by step I reached new levels of professional development. Yokogawa has supported this development. Especially the last five years the focus on personal development has intensified. Education, support and coaching are part of the environment that Yokogawa offers.”

Andreas Biro