Yokogawa India has set up a Remote Maintenance Support (RMS) facility at spanking New Complex of Electronic City unit, in line with our commitment to offer a State of the art service support and a Quick reliable response.

Yokogawa has world over more than 600 customer Installations covered under the Remote Maintenance Support facility, running successfully since 1989,from Tokyo, Singapore, Europe and US regions.

The Remote Maintenance Support facility helps in attending to the DCS problems on-line as soon as reported . This facility makes it possible to access the system in problem within 10 mins. This is a distinct differentiator of the Service Capabilities of YIL in comparison to others.

Through this Remote Maintenance Support, YIL will be able to make virtual visits to its Automation Installations for diagnosing and Trouble Shooting. YIL's customer needs to setup a prerequisite Hardware / Software suite as a part of the automation system to avail this Expert Service from RMS Center at Bangalore, through a simple Telephone Connection.

Since this is a point-to-point customer enabled service, it is free from unsolicited access, also far superior to common web enabling which is often mistaken as Remote Maintenance Support.

YIL can bring on the Diagnostic Expertise available at Yokogawa Japan too online for its customer, should there be a need for the same.

Thus YIL has positioned itself in the Global Map of Yokogawa for its Diagnostic Services with the launch of this setup.