Our Quality Assurance

Since its inception, Yokogawa in Malaysia has been operating under the motto of “Quality First”. We will continue to be driven by this motto by redefining it as “Activities that bring Customer Satisfaction”.

Being honored to be chosen by our customers as a trusted partner, each and every Yokogawa team member is committed to deliver satisfaction to our customers throughout the entire business process and even beyond. We will consistently meet the expectations and needs of the customer, embracing a culture of continual improvement while complying with all statutory and regulatory requirements.

Consistent with this commitment, our Quality System is certified to ISO 9001:2000, covering the Sales, Engineering, Project Management and After-Sales Servicing for Process Control Systems, Process Control Instrumentation and Test & Measurement Equipment.