A wide range of support programmes are available to support different customer needs. Extensive 24 hour, 365 day capabilities include telephone and on-site support, preventative maintenance, calibration, spares holding, emergency assistance, together with a structured international escalation and extended warranty service.

Technical Service engineers provide engineering support for Yokogawa and third-party equipment, including validation, calibration, application, and software support, engineering consultancy, startup services, upgrades and commissioning.

In-house and on-site training facilities are available for instrumentation, control and safety systems and field bus technologies, varying from half day workshops to comprehensive training programs. Bespoke training courses are also available for both Yokogawa and other suppliers' products.

A repair service is available for economical fast turnaround repairs which, combined with an advanced replacement service, ensures that downtime is kept to a minimum.

Validation procedures, including installation, operational and performance qualification, are carried out by qualified engineers.

Calibration is available for Yokogawa and third party instruments, providing traceable certification to international standards. Instruments can be leased to enable rotational calibration.

A wide range of pre-configured instrumentation is available for hire - offering a 'Plug and Play' solution for products including paper recorders, controllers, analytical equipment and BRAIN and HART terminals.

Yokogawa provides a comprehensive critical spares holding (Bonded Spares) service. These strategic spares can be held on or off site depending on customer preferences.

If you have any queries or comments on our Technical Services portfolio then please fill in the form: