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Service Portfolio
Contract Support
A wide range of support programmes are available to support
different customer needs. Extensive 24 hour, 365 day capabilities
include telephone and on-site support, preventative maintenance,
calibration, spares holding, emergency assistance, together with a structured
international escalation and extended warranty service.
Engineering Support
Technical Service engineers provide engineering support for Yokogawa
and third-party equipment, including validation, calibration, application,
and software support, engineering consultancy, startup services, upgrades and
commissioning.
Training
In-house and on-site training facilities are available for instrumentation, control and
safety systems and field bus technologies, varying from half day
workshops to comprehensive training programs. Bespoke training courses are also
available for both Yokogawa and other suppliers' products.
Repair Service
A repair service is available for economical fast turnaround repairs
which, combined with an advanced replacement service, ensures that downtime is
kept to a minimum.
Validation
Validation procedures, including installation, operational and performance
qualification, are carried out by qualified engineers.
Calibration
Calibration is available for Yokogawa and third party instruments, providing traceable certification
to international standards. Instruments can be leased to enable rotational calibration.
Hire
A wide range of pre-configured instrumentation is available for hire -
offering a 'Plug and Play' solution for products including paper recorders, controllers,
analytical equipment and BRAIN and HART terminals.
Spares
Yokogawa provides a comprehensive critical spares holding (Bonded Spares) service. These
strategic spares can be held on or off site depending on customer preferences.
Contact Us
If you have any queries or comments on our Technical Services portfolio then please fill in the form: