|
Introduction
Yokogawa provides a comprehensive critical spares holding and repair service,
including:
- bonded stock
- lease spares
- rotational calibration spares
- hot spares
Yokogawa endeavours to provide not only a spares service, but a complete
service solution, where in-house experts ensure that the transfer of parts and
implementation of repairs are up to and beyond customer expectations.
Spares are held to the customer’s specific requirements, whether local to the site or
held by Yokogawa. All Yokogawa Technical Services spares are held in a dedicated
secure and climate-controlled area, with each costumer having a specific section.
|
|
|
Bonded stock
|
|
Yokogawa Technical Services can provide the facility of
bonded spares. In conjunction with the customer,
critical spare parts are identified. These spares can
either be held in stock at Yokogawa UK or on site
specifically for use on a single system. These critical
spare parts may be the property of the end user;
alternatively, customers may pay a holding fee to
Yokogawa to purchase and store the spares in a
bonded stock area.
|
|
Lease spares
|
|
Yokogawa can also offer lease spares to be used on
a standby/spare basis or to the customer’s specific
requirements.These spares can be held local to site or
at Yokogawa’s dedicated facility.
|
|
Rotational calibration spares
|
|
Yokogawa provide a fully managed rotational calibration
spares service. This enables customers to maintain
the quality of their process as well as maximising plant
efficiency and cost benefits.
|
|
Hot spares
|
|
A hot spares facility is provided utilising Yokogawa’s
fully functional equipment area. Spares are monitored
regularly, providing the customer with guaranteed
healthy spares.
|
|
REPAIR SERVICE
|
The key to on-going operations is the efficient processing
and delivery of parts and repair service.Yokogawa
service experts provide recognised certified repairs,
as well as applying their tuned logistic skills, to provide
the customer with a speedy solution.
Having critical parts when and where customers need
them is fundamental to users achieving their business
goals. Yokogawa’s service team consists of a well
balanced team of professionals, ready to utilise
advanced delivery tools and training and support
structures.
Customers benefit from a service that meets and often
exceeds their basic expectations in terms of speedy
parts availability, lower inventory requirements and
reduced ownership costs.
|
|
Options available to customers include:
|
|
Parts services, with spare parts available in the
shortest cycle times possible to cope with unplanned
failures
Reconditioning and repair, with procedures designed
to maximise efficiency and minimise parts costs
Revisions and updates, for both individual parts and
installed software
Support, with extended product support policies
available, including continued support for noncurrent
manufactured products as long as further
funding is justified
Parts management, including full management
of complete spare parts stocks to meet customer
requirements.
|
|
|
|
|
|
| · |
Spares Holding Agreements |
|
|
|
|
