What is the correct Java Runtime for a GP/GX and how do I install it?

Step 1: Check the data plate on your device to verify that it is a GX or GP model

Step 2: Go to the link here and select “Java 8, Update 171” on the leftmost column. (Note: This will require a sign-in to our Partner Portal)

 

Step 3: Once on this page follow “Install Procedure” instructions located near the bottom of the page