We’re on board
to manage customers’ concerns
Our customers want someone who shares their vision and concerns. A partner for seamless sensor-to-enterprise integration. For supply chain excellence and plant safety 24/7.
For cross-functional collaboration. This is where co-innovation comes alive, in consistent and fluid response from a holistic partner, creating sustainable growth and comprehensive solutions in line with their mission.
We have been refining our approach to customers since our foundation. And now, we connect all kinds of people, systems, data, and services through advanced process knowledge and measurement, control, and information technology. We contribute to enhancing the competitiveness and sustainable growth of customers’ business by managing their concerns.
Yokogawa continuously strives to be a best partner that contributes to the business growth for our customers.
Over the years that we have been in business, we have noticed certain common customers' management concerns across every industry.
Our customers have priorities in manufacturing that involve operational expenditures (OPEX) and capital expenditures (CAPEX), based on industry trends. With regard to OPEX, we have organized customer concerns into four categories.
Our most important value proposition is our "Commitment to deliver with complete customer satisfaction". We strive to fulfill our promise to our customers and the four points in the table represent our uniqueness in achieving this goal.