Secured Remote Services – remotely monitor, maintain and control your plant

Secured Remote Services – remotely monitor, maintain and control your plant

10. July 2020

Using digital solutions to monitor the complete plant and equipment conveniently from a distance – including basic maintenance services and control 

Digital transformation has become a crucial factor when it comes to staying competitive while optimising the value chain for consistent success. Successive secure interlinking or communication between devices, systems and humans enables resilient, sophisticated and digital infrastructures to be established. This way, operational procedures can be continually refined and perfected. Digital transformation is set to evolve not only industry and society but also revolutionise the
way we work – keyword: future work environments.

Remote – our new work environment. Perfect teamplay between humans and smart technologies! This simple solution allows us to carry out our work conveniently and securely via networks and multimedia communication – irrespective of location in real time.

  • Keeping everything going. Secured Remote Services – monitor the complete plant and equipment conveniently from a distance using digital solutions – including basic maintenance services and control. How does that sound? Today’s digital and everchanging world offers you countless opportunities for success. In other words: You can concentrate on what really matters while your trusted service partner looks after your systems.

Secured Remote Services let you benefit from a plethora of services to keep your plant and equipment productive, efficient and up-to-date, while enhancing their performance at the same time.

Yokogawa Secured Remote Services for higher availability plus better performance 

Thanks to remote diagnosis, a service expert can connect to the relevant plant or device directly via the Internet. This lets him see exactly the same information on his screen as the employee on site at the plant. The expert then sets the necessary settings and performs the required operating steps via remote control – as soon as you’ve enabled access. This means: Troubleshooting and application consulting are conducted in real time, without disrupting daily workflows during the process.

Remote monitoring keeps you in charge of your plant at any time. This gives you a continuous technical overview of your plant status without the need for an on-premise visit. So you’re always one step ahead!


  • Location-independent access to plant information in real time
  • Reduced maintenance costs
  • Stable production process
  • Minimum downtimes
  • Certified security according to the highest OT/ IT standards (thanks to certified encryption technologies)
Service your plant remotely from home
  • Logging the activities – which user has connected to which machine/service target and when
  • If a visit on-premise turns out to be necessary, the service engineers will receive diagnostic support in real time to troubleshoot the problem rapidly.

Welcome to Secured Remote Services. The digital service bridge between your plant and your trusted service partner!  


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