How to use Design Thinking for digitalisation processes

Clearly, a company has to be digital to be competitive and to maintain this state. However, some questions remain unanswered: To what extent should the digital transformation be implemented? Is it sufficient to take care of the internal infrastructure first? Or do we set ourselves equally ambitious goals, such as a smart factory? How do you realize the defined goals? Since most companies have little or no experience in this area, it often makes sense to get support from outside. One technique for finding a solution together is that of Design Thinking.

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