I'm trying to receive settings from the recorder in the SMARTDAC+ standard hardware settings, but the E001 communication error message appears. What should I do?

Check the following items.

Whether the IP addresses of the recorder and PC are set.
Whether the LAN cable is correctly connected. In particular, whether it is connected to the recorder's internal LAN board rather than the GX90EX expansion module.
Whether you are using the latest version of the SMARTDAC+ standard hardware settings.

Touch Screen GP10/GP20

The SMARTDAC+^TM GP10/GP20 is a portable paperless recorder with a modular architecture on the back panel and has a data logging function to acquire the required data. By supporting not only I/O but also many communication protocols, you can connect to various devices. GP utilizes AI. Supporting FDA 21 CFR Part11 and AMS2750E/NADCAP.

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Touch Screen Paperless Recorder GX10/GX20

The SMARTDAC+^TM GX10/GX20 is a panel mount paperless recorder with a modular architecture on the back panel and has a data logging function to acquire the required data. By supporting not only I/O but also many communication protocols, you can connect to various devices. GX utilizes AI. Supporting FDA 21 CFR Part11 and AMS2750E/NADCAP.

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