1.1. Yokogawa collects, uses and, in some circumstances, shares the personal information of Users in and through this website.
1.2. Yokogawa respects the rights of Users whose personal information is collected and used by it, including their right to protection against the unlawful collection, retention, sharing and use of such personal information.
2.3. When calculating any number of days for the purposes of this Policy, the first day must be excluded and the last day of the relevant interval included, unless the last day is not a business day, then the last day will be the next succeeding business day.
2.4. The word "include" means "include without limitation". Use of the word ‘’include’’ or ‘’in particular’’ is for illustration or emphasis only and where followed by specific examples must not be interpreted as limiting the meaning of the general wording preceding it.
3.1. Yokogawa will be the party who will be collecting and processing a User’s personal information and as such is designated as the ‘’responsible party’’ for the purposes of this Policy.
3.2. Yokogawa’s contact details are as follows:
3.3. Yokogawa may instruct third party operators from time to time to undertake certain processing activities relating to the User’s personal information.
4.1. Yokogawa may collect the following personal information from the User:
4.2. The supply of personal information by the User to Yokogawa is voluntary and not mandatory. However, if the User refuses to supply any personal information, certain consequences may naturally flow from such a refusal, such as preventing Yokogawa from concluding or performing any contract with the User, or preventing Yokogawa from complying with one or more of its obligations in law.
5.1. Yokogawa shall only collect a User’s personal information for a specific, explicitly defined and lawful purpose relating to a function or activity of Yokogawa’s business.
5.2. Such purposes may include the following:
5.3. If Yokogawa intends to process a User’s personal information for any other purpose not listed in clause
5.2 or which is otherwise not automatically permitted by law, it shall ensure that it obtains the User’s written consent to do so.
5.4. Yokogawa will not sell a User’s personal information to any third party without the prior written consent of the User.
6.1. Yokogawa shall, as far as possible, always collect personal information about a User directly from the User, except in the following circumstances:
6.2. If Yokogawa collects personal information from a source other than the User, it shall record in writing the details of that source, including the full names and contact details of that source where applicable.
6.3. The User hereby consents to Yokogawa requesting and obtaining credit information pertaining to the User from any reputable credit reporting agency or institution for the purpose of concluding any transaction for the sale of goods or services to the User on this website.
6.4. Personal information may be collected from or supplied by the User in any of the following ways:
6.5. The User may visit the website without providing any personal information. However, the website’s servers may still collect technical information regarding the use of the website, which is aggregated for analytical purposes, technical maintenance and for improving the content offered on the website. Such information may include details of the User’s visit, information about the User’s computer, including IP (Internet Protocol) address, operating system and browser type, the User’s location, and usage information. An individual User will not be identified from or by this information and Yokogawa is entitled to copy, distribute or otherwise use such information without limitation.
7.1. “Cookies” are small text files transferred by a webserver to a User’s hard drive and thereafter stored on their computer. The types of information a Cookie collects includes a User’s username, the date and time of their visits to the website, their browsing history and preferences.
8.1. Yokogawa shall comply with all laws, contracts or regulations when it processes a User’s personal information.
8.2. Yokogawa shall not act unreasonably when processing a User’s personal information. This means that it will collect and process a User’s personal information in a way that the User can reasonably expect and in a way that is fair.
8.3. Yokogawa shall respect the User’s right to privacy at all times. If there is another way in which it can achieve the same goal without posing any risk of harm to the privacy rights of the User, then it will choose that option
8.4. Similarly, if Yokogawa needs to process personal information but there are less privacy-invasive methods of collecting, using and sharing that information, then it will use those methods.
8.5. Yokogawa shall ensure that the personal information that is collected and processed is and remains relevant to the identified purpose/s for such processing, and that such information is and remains adequate, but not excessive, for achieving the identified purpose/s.
8.6. Yokogawa shall ensure that the processing activities it chooses to apply are proportionate to achieving the identified purpose/s and that no less privacy invasive measures are available to achieve the same purpose/s.
8.7. Yokogawa shall ensure that, regardless of the stated purpose/s for processing personal information, the rights and interests of Users will not be unnecessarily prejudiced or infringed, unless it cannot be avoided, and then in such cases, it shall ensure that its own rights and/or interests justify such prejudice or infringement taking place.
8.8. Once Yokogawa has achieved the purpose for the collection of the User’s personal information, it will destroy or delete such information, unless the User has directed otherwise in writing, or Yokogawa is required by law to retain the information for a longer period of time.
8.9. If Yokogawa no longer needs to process personal information to achieve the purpose originally specified, it will stop using that information.
9.1. Yokogawa may, in the course of providing any content or services on this website, or for the purposes of concluding or performing any sale or other transaction with a User, share certain personal information with third party operators who perform certain processing activities on behalf of Yokogawa.
9.2. The information shared and the categories of third party operators with whom it is shared is set out below:
9.3. Yokogawa may also share aggregated information about Users of this website and their usage patterns. Yokogawa may also use such aggregated information to help advertisers target specific audiences. Such aggregated information will be de-identified and the User’s personal information will not be disclosed.
9.4. Other than as stated in clause 9.1 and 9.3, Yokogawa shall not share a User’s personal information with any third parties unless it has the User’s express consent to do so.
10.1. Users shall have the following rights in relation to the processing of their personal information:
10.2. Users may make a request in terms of clause 10.1.1 by following the process for making such a request as set out in Yokogawa’s PROATIA manual as available on its website.
11.1. Yokogawa shall not process a User’s personal information for any purpose not previously specified except in the following circumstances:
11.2. Yokogawa shall ensure that if it intends processing personal information for other purposes not previously specified, it shall notify the User of such further purposes and the possible consequences of the intended further processing for the User.
12.1. Yokogawa shall take reasonably practicable steps to ensure that the personal information kept by it about Users is complete, accurate, not misleading and is updated when necessary.
12.2. However, if a User is aware of any personal information in Yokogawa’s custody that is incorrect, inaccurate or which needs to be updated, the User must make a written request to Yokogawa’s information officer at email@example.com to update or correct the relevant information.
12.3. If a User has contested the accuracy of any personal information being used by Yokogawa, it shall immediately stop using that information until its accuracy has been verified.
12.4. Yokogawa reserves its right to only adhere to a request from a User in terms of clause 12.2 if the correction or updating of that information will result in the personal information being correct and accurate.
13.1. Yokogawa is committed to protecting the personal information in its custody against any loss of, damage to or unauthorised destruction of that information, and to prevent any unauthorised parties from accessing that information.
13.2. Yokogawa takes steps to continually identify any risks to the personal information it has in its possession or under its control and that appropriate security safeguards are in place against those risks.
13.3. Yokogawa shall ensure that in any contracts entered into with third party operators who process personal information on Yokogawa’s behalf, include the following obligations:
13.4. Users must maintain the secrecy of any passwords used to gain access to this website and should change such passwords regularly.
13.5. Yokogawa shall ensure that all personal information on its systems is properly backed-up and that back-up copies are stored separately from the live files.
14.1. If personal information about a User is inadvertently leaked or Yokogawa’s security has been unlawfully breached by any unauthorised party, Yokogawa shall immediately identify the relevant Users who may be affected by the security breach, and shall contact them at their last known email address or contact details or by the quickest means possible.
14.2. Yokogawa shall provide sufficient information to the User to allow him or her to take the necessary protective measures against the potential consequences of the compromise, or shall advise Users of the steps to be taken by them and the possible consequences that may ensue from the breach for them.
15.1.Where a User is a pre-existing customer of Yokogawa, Yokogawa shall be entitled, without the User’s consent, to sending electronic communications to the User for the purpose of marketing similar products or services offered by Yokogawa.
15.2. The User may object, free of charge, and without unnecessary formality, to the use of their details either when the information was first collected from them or when each subsequent electronic communication is sent to them by Yokogawa.
15.3.The User can opt out of receiving further marketing communications by un-checking certain boxes on the forms used on the website and/or electronic communication to collect their personal information, or by contacting Yokogawa at firstname.lastname@example.org.
16.1. Subject to clause 16.2, Yokogawa does not intend sharing a User’s personal information with a third party in another country.
16.2. Yokogawa may transfer personal information to another country in the following circumstances:
16.3. If Yokogawa is required to transfer personal information from South Africa to a third party in a foreign country, it shall ensure that the third party is subject to a law, binding code of conduct or contract which effectively upholds principles for the reasonable processing of personal information which are substantially similar to the data protection offered in the Republic of South Africa.
17.1. Yokogawa will keep a record of any personal information collected for no longer than is necessary to achieve the specific purpose for which it collected such information in the first place unless:
17.2. Yokogawa may, if it has de-identified personal information, kept such information for historical, statistical or research purposes. Yokogawa shall ensure that appropriate safeguards are in place to prevent those records from being used for any other purposes, or against the information being reidentified.
18.1. Where Yokogawa is no longer authorised to retain a record of any personal information, it shall either:
19.3. Should a User wish to withdraw any consent previously given by the User, they must notify Yokogawa’s information officer in writing.
20.1. A User may, on reasonable grounds, object to the processing of their personal information at any time after that processing has started.
20.2. If a User wishes to object to the processing of their personal information, they must send written notice of their objection to Yokogawa’s information officer, together with their reasons for doing so.
Date of last update: 27 October 2015