Yokogawa Middle East & Africa Quality Policy
The Management and Employees of Yokogawa Middle East & Africa (YMA) and its subsidiaries and affiliated companies foster Yokogawa’s “Quality First” mindset in the products and services delivered to our Customers.
We will strive to meet and exceed customer expectations through the establishment of Quality Management System & objectives and compliance to all applicable requirements & regulations.
Believing in this shared commitment, we aim to achieve customer satisfaction through:
1) Delivery of superior Quality products and services.
2) On-time delivery of products and services.
3) Nurture qualified, competent and skilled personnel to serve our customers.
4) Continual improvements of our processes and systems.
5) Prudent risk management.
6) Cultivate positive customer relations and resolve customer complaints on a high priority.
Through this policy, YMA will endeavor to be a socially responsible company and a center of excellence in the region achieving customers & stakeholders’ satisfaction while maintaining sustainable development.
Yokogawa Middle East & Africa Quality Policy
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