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Privacy Guidelines

Handling of Personal Information

In principle, you may use most of the services provided through websites run by Yokogawa Electric Corporation (hereinafter referred to as "Yokogawa") or on the Internet, without disclosing your personal information. For specific services, however, you may be asked to provide your personal information, in which case Yokogawa or our partners shall be required to keep such information confidential. Furthermore, Yokogawa is fully aware of the importance of safeguarding the privacy of such information when handling electronic information. In some cases, Yokogawa may subcontract the management of a specific website, whole or a part thereof, to an outside firm that Yokogawa judges to be trustworthy. The personal information of each individual user is protected also in these cases under Yokogawa's rules of handling personal information.

Personal information mentioned herein and defined by Yokogawa refers to information of all kinds related to each individual person --the name, residential address, mailing address, employer's name, department name, phone number, opinions, and so on --that is electronically transmitted to Yokogawa by users.

In order to make your website browsing more efficient or to provide follow-up services after website browsing, Yokogawa may ask users to provide personal information in the case of:

  • online user registration
  • requesting catalogs
  • answering questionnaires
  • registering subscriptions to newsletters or the like
  • ordering products or providing services
  • allow user access to limited-entry areas of this website as appropriate
  • other cases

Yokogawa occasionally hires other companies to provide limited services on its behalf, including packaging, mailing and delivering purchases, answering user questions about products or services, sending postal mail and processing event registration. Yokogawa will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

In all cases, Yokogawa will expressly state why such information is necessary, so that you may provide the information at your own discretion. Yokogawa will not disclose personal information provided by users to any party, other than Yokogawa itself or Yokogawa's affiliates or business partners, without prior permission from the users, except in cases where Yokogawa provides its commissioned trader with such information necessary for a trade to be executed.

However, in cases where a settlement needs to be made for using pay services or purchasing products, Yokogawa may exchange personal information with firms, including without limitation, financial institutions, in order to check the validity of bank accounts and/or credit cards. Likewise, Yokogawa may disclose personal information in case such disclosure is mandatory under applicable laws or is reasonably judged to be essential in order to protect and safeguard the rights, property and safety of other users, Yokogawa itself, and/or Yokogawa's affiliates.

For the purpose of product development, identification of business needs, and sales promotion, Yokogawa may use personal information, personal opinions, and the like presented by users, though such use shall be limited only to Yokogawa itself and Yokogawa's affiliates and business partners.

Yokogawa will accept, to a reasonable extent, such possible user requests as making corrections or deletions to personal information presented by users.

Yokogawa may use the IP addresses of users recorded in the system, in order to explore the cause of or solution to any problem arising in servers, or to administer its websites.

In some cases, this specific website may contain other notices about the use and the information practices applicable.

Circumstances may arise where, whether for strategic or other business reasons, Yokogawa decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Yokogawa's practice to seek appropriate protection for information in these types of transactions.

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursant to judicial or other government subpoenas, warrants, or order.

This website may contain links to other websites. Yokogawa is not responsible for the privacy practices or the content of those other websites.

For queries and inquiries about the personal information protection policy of Yokogawa, please Contact Us.