Managing Operator Mental Workload with Standards Based Decision Support

Dates: Dec 14, 2017
Location: Runcorn, UK
Venue: Yokogawa UK Ltd, Stuart Road, Runcorn, Cheshire, WA7 1TR

Meet Dr. Maurice Wilkins as he presents ‘Managing Operator Mental Workload with Standards Based Decision Support’, in conjunction with the Institute of Measurement and Control (InstMC), to be held at Yokogawa's UK HQ in Runcorn on 14th December 2017 at 6pm.



There have been several well publicized incidents over the past few years in refinery and petrochemical facilities. Incident reports from amongst others, the Chemical Safety Board and papers from ARC and Marsh McLennan Insurance Company show that many of these incidents can be attributed to operational errors. On closer examination of possible actions during a crisis, such as mistakes due to confusion and time taken to understand the value of information being presented, it begs the question - could technology provide better safety and business benefits?

In the ‘Miracle on the Hudson’ incident on 15th January, 2009, Flight US1549 struck a flock of birds minutes after take-off and lost power to both engines. Capt. Chesley “Sully” Sullenberger and First Officer Jeff Skiles ditched the aircraft in the Hudson. All 155 occupants safely evacuated the airliner. None of the crew had ever flown together before, but training and adhering to procedures allowed them, to execute emergency protocols flawlessly. This presentation will discuss plant incidents at Texaco Milford Haven and BP Texas City to see how standards and technology could maybe aid the operator in a crisis and help him/her to focus on the problem.

Presenter: Dr. Maurice Wilkins CEng FIChemE FInstMC

Maurice Wilkins is Executive Advisor to Marketing headquarters based in Manchester, UK.

Maurice has 39 years of experience in human factors, batch solutions, procedural operations, HMI design, advanced process control, benchmarking analysis and the chemicals and refining industries.

He is a Chartered Engineer in the UK, a Fellow of the UK IChemE and represents them in the USA as a Senior Ambassador; he is a Fellow of ISA – The international Society for Automation and a Fellow of the Institute of Measurement and Control.

Maurice was inducted into the Process Automation Hall of Fame in 2011.

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