Privacy Guidelines

Handling of Personal Information

This Notice has been prepared pursuant to the Personal Data Protection Act of Indonesia (No.27 of 2022), and seeks to clarify which forms of personal data (as defined in the Act) PT Yokogawa Indonesia (hereinafter “Yokogawa Indonesia”) may collect, use or disclose, and how Yokogawa Indonesia protects such personal data. Yokogawa Indonesia seeks to maintain the trust and confidence of all its customers and prospective customers in its handling of personal data.

Information Collected

For specific services, however, you may be asked to provide your personal information, in which case Yokogawa Indonesia shall be required to keep such information confidential. Furthermore, Yokogawa Indonesia is fully aware of the importance of safeguarding the privacy of such information when handling electronic information. In some cases, Yokogawa Indonesia may subcontract the management of a specific Web site, whole or a part thereof, to an outside firm that Yokogawa Indonesia judges to be trustworthy. The personal information of each individual user is protected also in these cases under Yokogawa Indonesia's rules of handling personal information.

Personal information mentioned herein and defined by Yokogawa Indonesia refers to information of all kinds related to each individual person --the name, residential address, mailing address, employer's name, department name, phone number, opinions, and so on --that is electronically transmitted to Yokogawa Indonesia by users. In order to make your Web site browsing more efficient or to provide follow-up services after Web site browsing, Yokogawa Indonesia may ask users to provide personal information in the case of:

  • online user registration
  • requesting catalogs
  • answering questionnaires
  • registering subscriptions to newsletters or the like
  • ordering products
  • information download
  • other cases

Use of Information Collected

In all cases, Yokogawa Indonesia will expressly state why such information is necessary, so that you may provide the information at your own discretion. Yokogawa Indonesia will not disclose personal information provided by users to any party, other than Yokogawa Indonesia itself or Other Yokogawa's affiliates or business partners, without prior permission from the users, except in cases where Yokogawa Indonesia provides its commissioned trader with such information necessary for a trade to be executed.

However, in cases where a settlement needs to be made for using pay services or purchasing products, Yokogawa Indonesia may exchange personal information with firms, including without limitation, financial institutions, in order to check the validity of bank accounts and/or credit cards. Likewise, Yokogawa Indonesia may disclose personal information in case such disclosure is mandatory under applicable laws or is reasonably judged to be essential in order to protect and safeguard the rights, property and safety of other users, Yokogawa Indonesia itself, and/or Other Yokogawa's affiliates.

For the purpose of product development, identification of business needs, and sales promotion, Yokogawa Indonesia may use personal information, personal opinions, and the like presented by users, though such use shall be limited only to Yokogawa Indonesia itself and Yokogawa Indonesia's affiliates and business partners.

Links to Other Sites

Yokogawa Indonesia site may contain links to other sites such as Sales channels. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information

We maintain strict administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you only to those Yokogawa Indonesia staff that needs to know the information to respond to your inquiry or request.

Changes to This Policy

Please check this privacy policy periodically to inform yourself of any changes. Yokogawa Indonesia reserves the right to modify or supplement this privacy policy any time.

Yokogawa Indonesia may use the IP addresses of users recorded in the system, in order to explore the cause of or solution to any problem arising in servers, or to administer its Web sites.