Privacy & Security

Updated: May 23, 2018

Your privacy is important to Yokogawa Corporation of America (hereinafter referred to as “Yokogawa”).  This Privacy & Security policy describes Yokogawa’s policies and procedures on the collection, use and disclosure of your information. By utilizing the web site and entering personal information, you agree to the terms of this policy, as amended from time to time. If the terms of this policy are unacceptable to you or you are not willing to be bound by its terms, please do not enter any personal information through the web sites. While we have not made any material changes to the way we process data about our users, we have updated our Privacy Notice to comply with the EU General Data Protection Regulation for all EU member state citizens. If you are located in the EU, you will be asked to provide clear and unequivocal affirmative consent to the collection, processing and sharing of your personal data.

Handling of Personal Information

In principle, you may use most of the services provided through Web sites run by Yokogawa, without disclosing your personal information. For specific services, however, you may be asked to provide your personal information, in which case Yokogawa shall use your information to process your request for information or services.

Furthermore, Yokogawa is aware of the importance of safeguarding the privacy of such information when handling electronic information. In some cases, Yokogawa may subcontract the management of a specific Web site, whole or a part thereof, to an outside firm that Yokogawa judges to be trustworthy. The personal information of each individual user is also protected in these cases under Yokogawa's third party rules of handling personal information.

Personal information mentioned herein and defined by Yokogawa refers to information related to each individual person --the name, residential address, mailing address, employer's name, phone number and e-mail address that is electronically transmitted to Yokogawa by users. In order to make your Web site browsing more efficient or to provide follow-up services after Web site browsing, Yokogawa may ask users to provide personal information in the case of: - online user registration- requesting catalogs- answering questionnaires- registering subscriptions- ordering products- other cases In all cases, Yokogawa is accepting the information at your request.

Yokogawa will not disclose personal information provided by users to any party, other than Yokogawa itself or Yokogawa's affiliates, business partners, or organizations contracted to provide services on Yokogawa's behalf, where the provision of such services requires access to such information (i.e. freight forwarders, exporters), without prior permission from the users, However, in cases where a settlement needs to be made for using pay services or purchasing products, Yokogawa may exchange personal information with firms, including without limitation, financial institutions, in order to check the validity of bank accounts and/or credit cards.

Likewise, Yokogawa may disclose personal information in case such disclosure is mandatory under applicable laws or is reasonably judged to be essential in order to protect and safeguard the rights, property and safety of other users, Yokogawa itself, and/or Yokogawa's affiliates.For the purpose of product development, identification of business needs, and sales promotion, Yokogawa may use personal information and personal opinions of users, though such use shall be limited only to Yokogawa itself and Yokogawa's affiliates and business partners who are under confidentiality and privacy obligations with Yokogawa.

Except in our Portal Areas, in general, when you visit our Web site and access information here you will remain anonymous. We do, however, collect some non-personally identifiable information automatically as you move through our web pages. We also may collect certain non-personally identifiable information through various forms that you complete while visiting our Web site. Non-personally identifiable information might include your IP (Internet Protocol) address, the type of browser or operating system you use, the domain name from which you linked to our web site, your zip code, your age, your income level, and other general demographic information.

We use this non-personally identifiable information to help us administer our Web site. We may also share this sort of information with others, but only on an aggregated basis. You cannot be personally identified using this information.We may use "cookies" to determine whether you have visited our Web site previously, to record which web pages you visit, and to save and remember any preferences that you set while using the Web site. Our cookies do not track personally identifiable information. Our cookies cannot retrieve any other data from your computer, and cannot obtain an e-mail address from you.

Although the Internet browsers used by most people may be modified to either accept all cookies, notify the user when a cookie is sent, or reject all cookies, it may not be possible to utilize certain services available through our web site if cookies are rejected. In order to provide you with a broader range of information, the web site includes links to other web sites. The fact that we include links to those sites does not mean that we endorse the owners or content of those web sites; that we have reviewed or approve the privacy policies of those sites; or that we have discussed privacy with the owners of those sites.

We cannot be responsible for the content, privacy or other practices of those sites. You should carefully review the privacy and other policies or online agreements posted at those sites before using or disclosing personal information while navigating those sites. We will take all reasonable steps to ensure the confidentiality of your personally identifiable information. While no security measures are perfect, our Web site has security measures in place to protect against the loss, misuse, or alteration of the information under our control. We cannot, however, assume any liability for third-party usage of your personal information, whether obtained legally or illegally from our system.

We do not intend that our Web site will be used by children, and we do not seek to collect any information from children under the age of 13. If any child should provide us with personally identifiable information, a parent or guardian may notify us as provided below and we will delete such information from our records.At some point, we may be acquired, merge with another entity, or acquire or buy other entities or assets. In such transactions, both personally and non-personally identifiable information will likely be one of the transferred assets.

Yokogawa will accept, to a reasonable extent, such possible user requests as making corrections or deletions to personal information presented by users.Yokogawa may use the IP addresses of users recorded in the system, in order to explore the cause of or solution to any problem arising in servers, or to administer its Web sites.For queries and inquiries about the personal information protection policy of Yokogawa, please contact us.Yokogawa Corporation of America.

Email Fraud

All Yokogawa Corporation of America business emails are sent from the Yokogawa official domain, which is Any emails from any other domain are not legitimate Yokogawa business emails and should be ignored.

If you receive an email from anyone claiming to be from Yokogawa and not from the domain, please feel free to report it to us at and the FBI at Full header information will need to be provided in order to determine IP address from which the email was sent.