Provision of information relating to data of connected products and related services

I. Provision of information relating to data of connected products and related services

 

The following information pertains to data related to connected products sold, rentaled or leased by YOKOGAWA (Yokogawa Electric Corporation and subsidiaries).

 

1. Types, formats, and estimated volumes of data

Product Group

Type

Format

Estimated Volume

Oprex Control Product Group
(including Distributed Control system, Safety Instrumented System, Control PLC/RTU, and Paper Quality Control Systems)

Temperature, pressure, flow rate, electric power, rotation speed, position, engineering data (system configuration, control logic, setting value) etc. CSV format, etc.
(Although some data may be in proprietary formats, methods will be provided to enable YOKOGAWA to view such data.)

Depending on the system configuration provided to the customer (e.g., number of data points, number of controllers, etc.).
(For details, please refer to the relevant product manuals and product specifications.)

Oprex Measurement Product Group
(including Recorders, Data Logger products, Field Instruments, Analyzers, and Test & Measurement instruments [waveform, electrical power, optical, and pressure measuring instruments, etc.])

Voltage, current, electrical power, temperature, pressure, flow rate, position, strain, acceleration, pH, humidity, conductivity, gas density, waveform, light, setting values, etc. Same as above

Same as above

Life Science Product Group
(including confocal scanner units and the high-content analysis CellVoyager)

Images, temperature, humidity, CO₂ concentration, setting values etc. Same as above

Same as above

Common to All Product Groups

Product log data, operating status, error information and other related data Same as above

Depending on the product’s usage conditions and error occurrence status.
(For details, please refer to the relevant product manuals and product specifications.)

 

2. Frequency of data generation

Data are generated continuously and in real time, depending on the usage conditions of the product.

 

3. Location of data storage

  • Oprex Control Product Group

Data are stored either in the product itself or in servers installed by customers.
(For details, please refer to the relevant product manuals and product specifications.)

  • Oprex Measurement Product Group

For certain products (e.g., recorders), data are stored either in the product itself or in servers installed by customers.
(For details, please refer to the relevant product manuals and product specifications.)

  • Life Science Product Group

For certain products (e.g., recorders), data are stored either in the product itself or in servers installed by customers.
(For details, please refer to the relevant product manuals and product specifications.)

  • Common to All Product Groups

Data are stored in the product itself.
(For details, please refer to the relevant product manuals and product specifications.)

 

4. Methods of data access, retrieval, or deletion

Through systems provided by YOKOGAWA, users may access, retrieve, or delete data. However, certain error information may be accessible only by the service department of YOKOGAWA for the purpose of analysis in the event of non-conformities.
(For details, please refer to the relevant product manuals and product specifications.)

 

II. Information relating to data of related services

 

The following information pertains to data related to related services provided by YOKOGAWA.

 

1. Natures, formats, and estimated volumes of data

Product Group

Nature (Type and Format)

Estimated Volume

Oprex Control Product Group
CI Server

Temperature, pressure, flow rate, electric power, rotation speed, position, engineering data (system configuration, control logic, setting value) etc.

CSV format, etc.
(Although some data may be in proprietary formats, methods will be provided to enable YOKOGAWA to view such data.)

Depending on the system configuration provided to the customer (e.g., number of data points, number of controllers, etc.).
(For details, please refer to the relevant product manuals and product specifications.)

 

2. Frequency of data generation

Data are generated continuously and in real time, depending on the usage conditions of the product.

 

3. Methods of Data Access, Retrieval, or Deletion

Through systems provided by YOKOGAWA, users may access or retrieve data within products or within servers installed by users. However, certain error information may be accessible only by the service department of YOKOGAWA for the purpose of analysis in the event of non-conformities.
(For details, please refer to the relevant product manuals and product specifications.)

 

4. Location of data storage

  • Oprex Control Product Group

Data are stored within the product or on servers installed by the user. YOKOGAWA will retain the data for the period deemed necessary by YOKOGAWA, unless customers instructs deletion the data.
(For details, please refer to the relevant product manuals and product specifications.)

 

5. Data use and third-party provision by YOKOGAWA

  • Data Use: YOKOGAWA may use data. In such cases, purposes for using the data include maintenance services and improving the quality and functionality of YOKOGAWA’s products and services.
  • Third-Party Provision of Data: YOKOGAWA may provide data to third parties for specific purposes. For details, please contact YOKOGAWA's nearest office.

 

6. Basic information on YOKOGAWA and third parties

Identity Information of YOKOGAWA: Please refer to the following website for YOKOGAWA’s name and address: https://www.yokogawa.com

  • Identity Information of Third Parties: Please contact the nearest entity of YOKOGAWA.

 

7. YOKOGAWA contact information

Please contact the YOKOGAWA's nearest entity.

 

8. Method for requesting data sharing with third parties or termination of such sharing

If you wish to request data sharing with third parties or wish to terminate such data sharing, please contact YOKOAWA's nearest office.

 

9. Right to lodge a complaint

Users of the related services have the right to lodge a complaint with the designated supervisory authority under Article 37 of the Data Act if there is a violation of Chapter 2 of the Data Act concerning the related services.

 

10. Existence of trade secrets and basic information of their holders

Regarding data related to the related services, either YOKOGAWA or third parties may be the holder of trade secrets. The identity information of YOKOGAWA and third parties is as stated in Section 6 above.

 

11. Contract term and termination conditions

The Contract term, renewal conditions, and termination conditions for the related services are determined for each related service.
(For details, please refer to the applicable product's basic sales agreement or license agreement.)

 

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