Implement centralized visibility, remote collaboration, and enhanced situational awareness across operations
One or more centralized business workspaces providing an integrated view of an organization’s people, processes, and technology
Integrated operations center enables you to:
- Reduce number of onsite personnel by adoption of remote operations
- Strengthen cross-functional collaboration through a shared, knowledge-driven way of working.
- Make faster, higher-quality decisions by bringing operational information into a single, integrated view.
- Extend IOC workflows beyond onsite control rooms by connecting field teams through modern, intuitive interfaces.
Details
Challenges
Manufacturing industries are facing challenges below
Operational Excellence
Pursuing greater safety and more efficient operations
Knowledge transfer
Knowledge loss due to an aging workforce
Hiring and retention
Difficulty attracting and retaining workforce, especially among younger generations
Solutions
Designing, Orchestrating and Adopting an Integrated Operations Center (IOC)
Situational awareness built into the design
- Integrate control room design and high-performance HMI to minimize cognitive load and improve focus
- Apply consistent stands for first-view information, abnormality detection, and communication, aligned with ISO 11064 and ISA-101
Connected business workflows that enable effective collaboration
- Support cross-functional workflows on shared context by a collaborative working environment
- Integrate control and enterprise systems to provide a single operational view of asset health, production
Sustained adoption through governance and a center of excellence
- Establish clear roles, routines, escalation paths, and standards to make decision-making consistent and repeatable
- Sustain adoption through change management and a center of excellence that governs standards, training, and continuous improvement
Benefits
Standardized context enables safer, faster, and resilient operations
Optimized resource deployment
Optimize workforce allocation by enabling remote operations, reassigning onsite personnel to higher‑value, safety‑critical work while reducing facility dependency.
Consistent and reliable decision-making
Consistent decision-making across detection, interpretation, and response strengthens operational stability and risk control.
Cross-Team Collaboration
Breakdown silos between multidisciplinary teams. Accumulate operational know-how and provide technical support. Workplace attracting and retaining younger generations.
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