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- Service GS General Specification Sheets
Service GS General Specification Sheets
Response Center
The Response Center (RC) provides prompt response to customer inquiries regarding problems in order to avoid extended downtime or loss of data.
RMS
Remote Maintenance Service (RMS) is a Yokogawa VigilantCareTM service that helps in diagnosis of hardware or software problems that may already exist or are beginning to appear.
Hardware Interchange
Hardware Interchange provides for the replacement of failed system control equipment with repaired and reconditioned parts to reduce downtime for repair and maintenance costs.
Application Consultation
Applications Consultation provides expert assistance to customer modifications and enhancements to their systems for applications engineering and related software.
Corrective Maintenance
Corrective maintenance is a Yokogawa VigilantCareTM service that is designed to increase system availability by performing features to diagnose and troubleshoot problems remotely.
CBT for CS 3000
The objective of the computer-based training (CBT) environment is to acquaint the user with the system layout, operation screens, and terminology of the CENTUM CS 3000 system.
Scheduled Maintenance
Scheduled maintenance is a Yokogawa VigilantCareTM service that is designed to increase system availability by performing recommended periodic preventative and comprehensive maintenance service.
Service Agreements
Software Maintenance
The Software Maintenance Service is a program for the distribution of media releases and technical enhancement information of software revisions within a version. This service also provides for discounts on related services such as electronic instruction manuals and installation services.