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| The
Response Center (RC) provides prompt response to customer inquiries
regarding problems in order to avoid extended downtime or loss of data. |
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| Remote
Maintenance Service (RMS) is a Yokogawa VigilantCareTM service that
helps in diagnosis of hardware or software problems that may already
exist or are beginning to appear.
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| Hardware
Interchange provides for the replacement of failed system control
equipment with repaired and reconditioned parts to reduce downtime for
repair and maintenance costs. |
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| Applications
Consultation provides expert assistance to customer modifications and
enhancements to their systems for applications engineering and related
software. |
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| Corrective
maintenance is a Yokogawa VigilantCareTM service that is designed to
increase system availability by performing features to diagnose and
troubleshoot problems remotely. |
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| The
objective of the computer-based training (CBT) environment is to
acquaint the user with the system layout, operation screens, and
terminology of the CENTUM CS 3000 system. |
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| Scheduled
maintenance is a Yokogawa VigilantCareTM service that is designed to
increase system availability by performing recommended periodic
preventative and comprehensive maintenance service. |
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Extended
Warranty gives customers the opportunity to extend the Standard
warranty for 4 additional years on the Yokogawa manufactured hardware.
The warranty helps keep hardware repair costs low on the rare failures
that occur.
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| The
Software Maintenance Service is a program for the distribution of media
releases and technical enhancement information of software revisions
within a version. This service also provides for discounts on related
services such as electronic instruction manuals and installation
services. |
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| Service
Contract Options available. |
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Service GS General Specification Sheets |
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