iCP (Customer Portal)

Your Support Experience Shouldn't Be Complex

At Yokogawa, we believe that every customer deserves tools that work as hard as they do — tools that simplify complexity, enable faster decisions, and extend the value of every asset. The Yokogawa Customer Portal is built around that promise. This isn't just another portal. It's your digital co-pilot — a single, secure hub where you and your team can access everything from lifecycle insights to real-time support. Designed with you in mind, the portal delivers value at every phase of the journey — planning, operations, and optimization.

Think Big: One Portal, All Access

The Yokogawa Customer Portal gives you centralized, 24/7 access to the critical information and services you need to keep systems healthy, efficient, and future-ready.

Documents On-Demand Download manuals, specifications, certificates, drawings, and more — anytime you need them.
Product Registration Made Simple Enter your product serial number and instantly unlock access to key technical documentation.
Smart Asset Management Track registered products, monitor lifecycle stages, and view detailed system data.
Full Visibility for Lifecycle Agreement (LCA) Holders Customers with LCA contracts gain exclusive access to service menus, contract balances, entitlement timelines, and request history.

Feel Brave: Take Ownership of Every Asset

When you're operating critical systems, you can't afford guesswork. Our portal equips you to take control.

See More, Do More Monitor both software and hardware lifecycle data. Stay ahead of obsolescence with timely insights.
Stay Informed, Stay Confident Follow case statuses, submit service requests, and get real-time updates — all in one place.
Collaborate with Confidence Invite colleagues to join your account so your whole team stays aligned, informed, and ready to act.

Start Today: It's Easy to Register

Getting started is simple. Visit https://myportal.yokogawa.com/

Take command. This is your portal to more intelligent operations.

  • iCP Knowledge Base

    Yokogawa’s ICP Knowledge Base isn’t just a library, it’s a control tower for clarity. Inside the portal knowledge base, engineers and operators unlock instant access to the essentials: installation guides, user manuals, product specs, and tools that keep operations running smoothly.

Looking for more information on our people, technology and solutions?

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