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Yokogawa's Approach

Always working closely with customers to create sustainable value

We connect all kinds of people, systems, data, and services through advanced process knowledge and measurement, control, and information technology. We contribute to enhancing the competitiveness and sustainable growth of customers’ business by supporting improvements in productivity and profitability. We can provide comprehensive solution and long-term services that can adapt quickly and flexibly to changes in the environment by sharing process optimization with our customers. Yokogawa continuously strives to be a best partner that contributes to the business growth for our customers.

To be the number one “Trusted Partner”

Our business vision is to be the number one “Trusted Partner” pursuing best-in-class operating performance for our customers in the energy and chemical industries. Yokogawa is known for automation supplier as preferred vendor and KBC Advanced Technologies (hereafter “KBC”) is a respected technology-consulting company and Trusted Advisor for Oil & Gas industries. The acquisition of KBC was a major step for Yokogawa Group in its transformation to a customer-centric company that contributes to its customers’ businesses. By acquiring KBC, Yokogawa aims to be the number one “Trusted Partner” for our customers to provide continuous value creation with best-in-class operational performance, and growth of profitability through collaboration and co-innovation.

Yokogawa's value proposition

Our most important value proposition is our "Commitment to deliver with complete customer satisfaction". We strive to fulfill our promise to our customers and the following four points represent our uniqueness in achieving this goal.

  • Shared vision with long-term partnership
  • Best-in-class operating performance & robust technology from sensor to enterprise
  • Secure integration based on solid project management
  • Sustainable support through global reach, local deliver
  • KBC is a technology-based provider of industry-leading software and consulting services that help global companies in the oil and gas upstream and downstream sectors boost operational efficiency and improve profitability.

  • Over the years that we have been in business, we have noticed certain common customers’ management concerns across every indutry.

  • Yokogawa provides a variety of solution that will help its customers achieve sustainable business growth and realize operational excellence, from both the technical side and the business side.

  • Our most important value proposition is our "Commitment to deliver with complete customer satisfaction". We strive to fulfill our promise to our customers and the following four points represent our uniqueness in achieving this goal.

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